I Miss Her Already…

my PowerBook, that is. I had to leave her at my Apple Store.

I was having problems with the magnetic latch that keeps the display “locked” to the keyboard. The laptop was staying in sleep mode, so I wasn’t loosing battery power. But, I was nervous that something might slide between my keyboard and display while in my backpack and scratch my display. Plus, the darn latch should work, right?

So, they said expect it back in 5-7 days.

The positive from all of this was that I got to go to the Apple store and I’ll be back there again in 5-7 to pick up my PB. I’m amazed at the experience Apple provides in their stores. Sight. Sound. Feel. Heck, it even smells good. It’s unlike anything you will ever experience as a shopper. The only thing that comes close that I’ve experienced is Niketown Chicago (the key word there was “close”).

This Post Has 4 Comments

  1. Mark

    Please don’t take this as an attack, more of just another person’s opinion.

    Out of curiousity I visited the Cambridge, MA store and was totally turned off. The whole “artisty” nose up the air ‘tude, is just not me. Maybe it was the area, maybe it wasn’t but to be honest, their “apple only” view of technology did nothing to forester good will towards their products.

    Strange that you already have problems with your new toy, sorry to hear that. My Sager shipped with a bad HD. customer service was near perfect and I’m currently dual booting W2K and Vectorlinux.

    To end, its not a PC place but when I go to drool at some extremely cool stuff and feel at home I go here. http://www.soundimagesinc.com/

  2. Erik Weibust

    Hmm… I never felt that “nose up in the air” thing and the store I went to. Now I, and most people, will feel that outside our store. It’s in the most expensive, high-class part of Dallas. Cowboys owner, Jerry Jones, lives less than 5 minutes from the store, but that’s another story.

    The employees there are extremely kind and helpful. They weren’t pushy. Yes, they only sell Apple Desktops/Servers, but it’s an Apple Store, not a Best Buy….. 🙂 They do sell stuff they don’t make from other vendors. They actually carry both my digital camera and DV camera, and no I didn’t buy them there.

    I’m sorry you didn’t have a good experience.

  3. pcold

    You’ll soon learn that you don’t have to worry about something sliding in to scratch the screen. The keyboard seems to do a good job of that on it’s own. Every pb/ibook i have seen that is more than a year old has scratches on the screen. A mere piece of paper on top of the keyboard when you close the book should help protect the screen

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